Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services exactly can VPS and dedicated server users take full advantage of?
If you obtain your own web server, you'll have more freedom on what you are able to install and run compared to a shared web hosting account. With a shared service, you have access simply to your own account, thus you aren't able to install server-side software. While this is not a concern for most script-driven programs, there are several which have specific requirements and need specific software to be present on the hosting server either for some additional functions or for them to work at all. If you have practical knowledge, you won't have any issues to run the hosting server, but if you do not, you may simply not have the competencies to deal with everything and use the script applications which you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can setup everything for you and help you with any difficulties that you could face.
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Installation and Troubleshooting in VPS Web Hosting
You may add the upgrade with a couple of clicks whenever you require it and regardless of the
virtual private servers package which you have chosen. This may be done either during the order procedure if you think that you will need support from the very start or later from the VPS billing Control Panel if you have problems with any application on the web server. Our expert admins can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you could use it whenever you want. Most tasks take less than that, thus the remaining time shall be available for the future and you shall be able to see it within the billing CP constantly. You can use the upgrade as a separate service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the
Linux dedicated servers hosting which we offer at any time that you need it. In the event that you need some custom work from our administrators as soon as your hosting server is prepared, you may acquire the upgrade during the server signup procedure, or when you need something to be executed later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our admins on your hosting server, so in case you experience any problems to install a third-party software or some program gives errors and does not work the way it is supposed to, our professionals shall help you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it comes with.