Irrespective of the fact that the web hosting service provided by the different companies is relatively the same, every provider has got a personalized platform with its own modifications and different ways to accomplish specific things. This is why, an information-stuffed knowledge base will be exceptionally helpful both for people with zero prior experience and for technically skilled users who will ultimately discover how particular operations are accomplished, but will waste precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users time and energy. The consequence is happier clients, as they can quickly find the info they’re searching for, and much less work for the tech support team, because typically most of the enquiries and difficulties that customers have got are already described in the knowledge base. Given that the articles are written well and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
If you have bought your first shared website hosting account from our company or have moved your site over to us, you will grow accustomed to our services and our in-house created Hepsia Control Panel before you know it thanks to the fact that we have prepared a thorough knowledge base where you can find all the info that you could ever need – both general info with regards to the hosting service as a whole and more specific info about the separate features that you can use and the predicaments that you could stumble upon. The articles are located in two places. The full article list can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel as well. You can become aware of how to accomplish pretty much everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles feature detailed guidelines, so you’ll never become perplexed because of an ambiguous text. Certainly, if you experience a more specific obstacle and you cannot find anything about it in our knowledge base, you can contact our tech support team 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the extensive online support documentation that we’ve compiled for you. The articles feature general information on our services, educational tutorials about the various functions that you can make use of, plus troubleshooting guidelines that can help you repair common issues that you may encounter. The topics that we’ve covered include pretty much everything, from uncomplicated things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a certain Control Panel section will always be available on the right-hand side of the page that you’re on, while the entire article list is accessible through the dedicated Help section.